Public beta
Support and feedback
Good support starts with context. Tell us what you were trying to do, what you expected, and what happened instead.
Email ShootMojo supportsupport@shootmojo.com
Account access
Password-reset email is not configured during the current beta, so contact support for recovery. For an invitation, role change, deletion request or account-security concern, email support@shootmojo.com.
Useful bug reports
Include the page or tool, the role you were using, the action that produced the problem, and a short non-sensitive example. Never include passwords, API keys, private share links or confidential client documents in a support message.
Safety and production issues
Power calculations, schedules, budgets, catalogue matches and AI-assisted breakdowns require professional review. If an issue could affect safety, access, privacy or a client deliverable, say that clearly at the beginning of your report and pause reliance on the result.
Data and privacy requests
To ask for access, correction, deletion or restriction of personal information, email support@shootmojo.com from the email on the account. We may verify your identity before completing a request.
Feedback that helps shape ShootMojo Gear
Tell us which department you work in, what the real production workflow looked like, and where ShootMojo Gear saved time or created friction. We are especially interested in handoffs between crew, producers and rental partners.